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Online Review & Reputation Management

Our bread and butter service! We get you more authentic online reviews on review sites that are important to your industry using ReviewLead. We boost your business’s average star rating, keep your reviews current, capture bad reviews, remind customers to leave reviews, and provide reports so you can keep track of your online reputation. This service also comes with the following features:

  • Unlimited emails to customers

  • Automatic social media sharing of Google and Facebook Reviews

  • Review monitoring and alerting

  • Progress Reporting to track your reviews and reputation health

Keep reading for all of the features and benefits of our process of review generation for your business.

Review Management Benefits & Features

Boost Your Average Star Rating

Everywhere it matters

Increase your organization’s average star ratings across sites like Google, Facebook, Better Business Bureau, Yelp! and everywhere else clients & customers are finding you.

Keep Your Reviews Fresh and Frequent

Don’t Let Stale Reviews Hurt Your Business

Businesses need to continuously seek fresh reviews because 85% of consumers believe that reviews older than 3 months are not relevant.

Review Monitoring & Alerting

Be The First To Know About New Reviews

Know about your reviews as they get posted so you can CELEBRATE and SHARE positive reviews and RESPOND to negative feedback before it does harm.

Automatically Share Your 5-Star Reviews

Enhance Your Reputation By Sharing It!

Increase your organization’s average star ratings across sites like Google, Facebook, Yelp! and everywhere else clients & customers are finding you.

Stop Bad Reviews In Their Tracks

And Get Valuable Client Feedback in Private

Protecting your reputation isn’t just about getting more positive reviews, it’s about handling bad reviews one on one with your clients, before they get aired in public.

Remind Your Happy Customers to Leave Reviews

We’ll Make Sure They Follow Through!

If your clients don’t leave a review, we’ll prompt them with friendly reminders sent through either email or text. in 2023, Only 5 - 10% of customers leave reviews but 80% of online reviews originate from follow-up emails.

Measure Your Progress Towards A Healthy Reputation

Deep Insights & Reporting on Your Reputation

We provide reporting so you can track your reviews and reputation health.

 Online Review Management FAQs

  • Studies show that 9 out of 10 (95%) of customers read reviews before making a purchase and 58% are willing to pay more if the reviews are good.

    Generating customer reviews plays a large roll in your online reputation, your search ranking on Google, and boosts your sales.

  • A company’s reputation is how they are viewed by the public including their appearance online, listings in business directories, and news coverage.

    Consumer reviews are proof of a company’s reputation amongst the public and are very important in bringing in new customers.

  • Google is the most known review platform (73% of all online reviews are with Google and over 80% of people visit Google to evaluate local businesses) but there are hundreds to choose from depending on your industry.

    Other notable review sites other than Google are Facebook, Better Business Bureau, Yelp, and Tripadvisor.

  • Although ReviewLead lowers the chance of someone leaving a bad review by inviting unsatisfied customers to a private feedback option, nothing is stopping a customer from writing a negative review where they wish.

    If you do get a honest negative review, the best thing to do is respond on the review site within 1 week with excellent customer service. Our monitoring tool that will let you know if and when a negative review happens.

    The good news is having a few negative reviews in addition to your positive reviews makes your reviews more trustworthy. 67% of people want a mix of positive and negative reviews.

  • Review generation is a way to utilize previous customers to generate reviews on existing business listing review sites such as Google, Facebook, Better Business Bureau, Yelp, and others.

    No matter your business, potential new customers use reviews to decide if they will use your business. According to a recent survey by BrightLocal.com, 98% of people read online reviews of local businesses before making a purchase.

What We Do Well

Our bread and butter service! We get you more online reviews on industry relevant review sites to boost the average star rating for your business, reminding customers to leave reviews, keep your reviews current, and capture bad reviews so you can engage with customers and grow sales.

We will set-up and/or optimize your Google Business Profile (GBP) to make sure your page ranks high on Google Maps and Google Search. Our focus is to get your business into the top 3 search results (Map Pack) so you can outrank your competitors and more customers can find you.

We make sure that your business is correctly listed in the three important categories of online citation directories (standard directories, directories relevant to your industry or niche, and geographical relevant directories) so your Business Profile listing will rank high and be found on Google search.

Have More Questions?

I am here to help if you have any questions about my services, plans, prices, or my referral program.